Terms & Conditions

General Information

Upholstery Fabrics
Upholstered products are priced in five price bands dependent upon the price per metre of the chosen fabric:

COM This price applies where customers supply their own material, delivered to Premier Direct.
A For fabrics costing up to £ 9.00 per metre
B For fabrics costing up to £12.25 per metre
C For fabrics costing up to £14.50 per metre
D For fabrics costing up to £18.40 per metre

For fabrics costing in excess of £18.41 per metre, please call our sales office for a quotation.

Wood Colour
Where timber is polished, customers can choose from our standard range of colours which include, natural beech, oak and cherry. We are also happy to match as required for which (dependent upon the volume) there may be a small charge.

We use a modern “high build” lacquer system which provides a tough and durable finish. This meets or exceeds BS6250 (for severe contract use).

Our standard delivery service is “tailboard” (transport to site and unloaded into a near room).  We are also happy to provide a full room placement service, the additional cost of which will be dependent upon the size of the order and its destination.  For all orders please add the cost of delivery.

Product Specification
Whilst we make every effort to ensure that product information is accurate, we do reserve the right to change product specification without prior notice.

All prices shown in the price list exclude VAT.

Volume Discounts
For large individual orders and/or for customers with a large total annual spend, we would be pleased to discuss a discount from our list price.



Terms & Conditions

  1. The following terms and conditions apply to all and any orders placed with Premier Direct and cannot be broken without the consent of both parties in writing. In the event of an order being canceled, Premier Direct will make a handling charge of 40% of the total order value unless otherwise agreed.
  2. All goods supplied by Premier Direct remain their property until they are paid for in full. In the event of non payment, Premier Direct reserve the right to reposes the goods without prior notice and without prejudice to their rights to take action through the courts for damages due to breach of contract. Cheques are not regarded as payment until they are cleared. The passing of title to the goods shall only pass to the buyer when payment has been received in full. However, the risk on any loss, damage or deterioration of the said goods shall be the responsibility of the buyer at the point of delivery or collection.
  3. The buyer shall inspect the goods and within seven days give notice in writing to the seller of any matter or things by reason whereof he alleges that the goods are not in accordance with the specification thereof. If the buyer fails to give such notice, the goods shall be deemed to be in all respects in accordance with the contract and the buyer shall accept and pay for the same accordingly. The seller may be at liberty to vary the specification provided this does not materially alter the nature of the goods. Premier Direct will replace (or repair) free of charge any faulty goods provided they receive notification of such faults within seven days of delivery.
  4. Whilst Premier Direct undertake to do their upmost to execute every order within the specified period, they cannot accept responsibility for any failures or delay in performance of the contract if and so long as such performance is prevented or hindered by circumstances beyond Premier Direct’ control, and the period of time mentioned in this contract within which the buyer must pay for the goods shall be the essence of this contract.
  5. Please note that all goods are subject to payment as per the agreed terms. Premier Direct reserve the right not to deliver the goods if payment is not made in accordance with the agreed terms and charge in paragraph one. All re-deliveries with be charged for.
  6. Unless otherwise agreed these conditions and the contract shall be subject to and construed in English law.
  7. Payment terms are 30 days credit from date of invoice. Delay in payment will have a direct consequence on pending orders. Interest at a rate of 5% over bank of England base rate will be charged on outstanding balances.
  8. All prices quoted for furniture are based on an ex-works basis.  Should you require delivery this will be charged at cost on all orders with no exceptions.
  9. A fabric surcharge will apply to orders where the metreage is less than 4 metres (per individual range or colour) at a rate of £10 per item. Any deviation deemed by our suppliers other than mentioned will be passed on as an additional cost to the buyer.
  10. Wood colour alternatives to Premier Directs’ standard colours will be charged at £25 per colour.
  11. Premier Directs reserve the right to alter specification and or withdraw models without prior notice.
  12. Whilst every effort has been made to reproduce colours and wood finished as accurately as possible, their representation in any promotional material should be relied upon as a guide only.
  13. Where customers supply their own material it is their responsibility to maintain adequate insurance cover for their property. Whilst Premier Direct will take all reasonable care to ensure the safekeeping of customers own material, we cannot accept the responsibility or liability for said property.
  14. In the unlikely event that goods ordered are returned then there is a restocking fee of 25% plus a collection charge from the courier of £35 + vet